Let’s get real.
Charities are solving the world’s hardest problems… …but doing it with the worst tools.
Outdated CRMs. Manual processes. Broken donor journeys.
Good people doing good work—completely held back by bad tech.
That needs to change.
Purpose Deserves Performance
Fundraising isn’t just about heart—it’s about systems.
Every dollar you don’t raise because your form crashed, every donor you lose because your email didn’t land, every hour you waste updating spreadsheets—that’s mission lost.
Your tech stack is your impact stack.
Research shows that organisations using advanced digital tools are 28% more likely to achieve their fundraising goals. In Australia, a 2023 Philanthropy and Tech survey found that 67% of NFPs cite tech infrastructure as a barrier to growth.
Why I Created techBean
As the founder of chillibeanmedia, I’ve spent years walking alongside fundraisers, campaigners, and community leaders. What I saw—over and over—was passion crushed by complexity.
Good people were fighting to create impact but trapped inside broken systems. They were wasting time trying to make outdated tech work instead of doing the work that mattered.
That’s why I created techBean—a dedicated team under the chillibeanmedia umbrella that exists purely to build powerful, purpose-aligned technology for good causes. From CRMs to AI, fundraising journeys to automation, techBean was born to solve real problems with simple, effective solutions. There is no tech that techBean cannot build.
It’s not about selling software. It’s about removing friction so impact can flow.
The Top 5 Tech Gaps Killing Impact
- Disconnected systems
“We use five platforms that don’t talk to each other.”
Leads fall through. Donors ghost. No one knows what’s working. A Salesforce.org study found that 60% of NFPs struggle with data silos. - Manual everything
Still segmenting donors in Excel? Still sending one-size-fits-all comms? That’s 2009 energy. Research by the Australian Centre for Philanthropy found that 72% of admin-heavy tasks could be automated with the right CRM setup. - Clunky donation experiences
70% of donors bounce if your donation form’s slow or confusing (Nonprofit Tech for Good, 2023). Mobile-optimised forms see up to 34% higher conversion rates. - No visibility on data
You can’t improve what you can’t measure. Guesswork = wasted budget. The Data for Good Foundation reports that 55% of charities don’t actively use data to inform decisions. - Scared of AI
AI isn’t replacing your work. It’s multiplying your ability to do it. In a 2024 AI for Impact survey, 41% of fundraisers reported increased donor retention through AI-assisted personalisation.
Good Tech = Bigger Impact
When your tech is good:
- Donors give faster, more often, and more meaningfully
- Your team spends less time on admin, more on mission
- You can scale campaigns without burning out
- Your reporting actually helps you decide what to do next
Charities that integrate tech into core fundraising operations see an average ROI increase of 23%, according to McKinsey & Co.’s Nonprofit Tech Index.
What We’ve Seen Work
At chillibean, we’ve helped orgs raise over $50 million.
And it wasn’t magic—it was infrastructure.
- We rebuilt donation journeys that doubled conversion.
- We plugged in CRMs that slashed admin time by 60%.
- We built AI tools that made fundraising teams 3x faster.
This isn’t about shiny apps. It’s about purpose-built systems that work.
You Don’t Need a Vendor. You Need an Ecosystem.
Most agencies sell deliverables.
We build ecosystems.
That means your website, your data, your content, your AI and your donors are all talking.
Because if your tech doesn’t serve your mission… …what’s it even doing?
Ready for Good Tech?
We’ve got you.
No jargon. No overcharging. No 12-month retainers.
Just good tech, built for good people.
Let’s build something that actually works.
Need good tech? Think chillibean.